Returns & Exchanges
We want you to be happy with your HAATENS purchase. If you need to return or exchange an eligible item, please review the guidelines below.
Eligibility
Items must be:
- Unworn and unused
- In their original condition
- Free from stains, damage or alterations
- Returned with original tags and packaging where applicable
Exchange Requests
If you need a different size or eligible replacement, contact us as soon as possible after receiving your order.
Non-Returnable Items
Items that have been worn, washed, damaged, altered or returned without the required original condition may not be eligible for return or exchange.
How to Request a Return or Exchange
Contact HAATENS through our Contact Us page with your order number and the reason for your request. Our team will provide the next steps.
Important
Return and exchange eligibility may vary by product. Please contact us before sending anything back so we can confirm the request.
HAATENS reserves the right to review each return or exchange request according to these conditions.