Shipping policy

Shipping Policy

We aim to process and dispatch orders as quickly as possible.

Order Processing
Orders are typically processed within 2–5 business days after payment confirmation.

Shipping
Delivery times may vary depending on the destination and courier service. Estimated delivery times will be communicated where applicable.

Shipping Charges
Shipping charges are calculated at checkout based on the delivery destination and order details.

Delivery Delays
Haatens is not responsible for delays caused by courier services, weather conditions, customs, or other circumstances beyond our control.

Order Tracking
Where available, tracking information will be provided after your order has been dispatched.

Incorrect Address
Customers are responsible for providing a complete and accurate shipping address. Additional charges may apply if an order needs to be reshipped due to an incorrect or incomplete address.